When a job grows, raise a change order. The customer sees it in plain, collaborative language and approves it — and once approved it bills automatically on the final invoice.
Two modes
- Ask — needs the customer’s approval before it bills.
- FYI — a heads-up for small things that don’t need a yes.
Good to know: If you have to proceed before you can reach the customer, that’s surfaced honestly rather than hidden. Every view and decision is recorded as evidence.