Enquiries from your website, from a text to your number, or from a missed call all land in one unified inbox.
Replying
- Open the enquiry from your inbox.
- Type a reply, or tap Draft to have Trayder write one you can edit.
- Send. Your reply goes to the customer by text or email — whichever they reached you on.
Different languages
If a customer writes in another language, Trayder shows you a translation, and your reply is translated into their language when it differs from yours. (Translation is part of the paid plan; on the free plan the reply still sends, untranslated.)
Good to know: One customer keeps one thread. A follow-up never splinters into a second enquiry — it floats the existing conversation back to the top of your inbox.