Texting with customers

Reply by text from the enquiry thread, sent from your own number.

With a text number set up, the replies you send from an enquiry go out as texts from your number, and customers can text you back.

  1. Go to Settings → Text messaging.
  2. Enter your dedicated text number and save.
  3. Now replies to text-based enquiries send as SMS from that number.

Good to know: A phone number can only be linked to one account.

More in Enquiries & messaging